unfair ban

nxuz

New member
I God Bridged and didn't hear any block sounds and thought it was a bug but then after I reached the end I got a time of 3.40 after standing on the plates for a while and then the anticheat banned me this was probably due to either me or the server lagging, this is a very unfair ban.
 

JoshIsChill

Retired Staff Member
Hello nxuz,

I apologize for this unexpected event, if you could provide me your in game username below as well as any video evidence/proof you may have to help us better understand how this event took place. That would be great. Keep in mind that a thorough investigation will be taken place by our moderation/administration team before any action is to be put to execution. If you have any more questions or need any more assistance, please contact me or another member of our staff team.

Sincerely,
JoshIsChill
 

JoshIsChill

Retired Staff Member
Hello Nxuz_YT,

I've forwarded this to a higher positioning staff member and you should be unbanned momentarily. Still waiting on a response as of 11:49 PM CST, please bare with me. If you have any questions, concerns, or need any assistance; please contact me or another member of our staff team.

Sincerely,
JoshIsChill
 

JoshIsChill

Retired Staff Member
Hello nxuz,

I apologize for the late response, a thorough investigation was taken place and you were found to be clear. I would like to inform you that your unban request has been ACCEPTED and you are now unbanned. I apologize for any inconveniences you came across trying to process your unban request/appeal. Welcome back!

Sincerely,
JoshIsChill
 
Top